Frequently Asked Questions

What is Gift Card Canada?
Gift Card Canada is a online store that enables you to purchase a variety of gift cards in one convenient location.

How do I order gift cards?
Ordering is quick and easy! To begin shopping, navigate to your desired items and add them to your shopping cart by clicking on "Add To Cart". Once you have finished adding items to the cart, please proceed to "checkout" and follow the resulting steps.

Can I order more than one type of gift card at a time?
Absolutely! You can ordered as many different merchant cards as you wish.

Is it Safe to order through Gift Card Canada?
Yes, we offer safe payment options to pay for your orders including Pre-authorized Payments, which are quick, convenient and secure.

How do I pay for my order?
We offer the option to pay for your order by using Pre-authorized payments or cheques.

How long does it take to receive my ordered gift cards through Cangive?
We fulfill orders monthly. To learn more about our shipping schedule, please click here.

How will my orders be shipped to me?
To learn about the shipping options, please click here.

How can I check the status of my order?
Simply go to Gift Card Canada and click on "Track Orders". Here you will find the latest details about the status of your orders.

Do gift cards have an expiry date?
Gift cards sold in Ontario do not expire. For expiry dates outside of Ontario, gift cards vary with each merchant and usually ranges from 1 to 5 years. Please contact your desired merchant directly for more details.

What happens if I lose my gift cards?
We do not replace lost or damaged gift cards.